CA-SHING Support

Thank you for purchasing CA-SHING! We hope to have your support issue fixed shortly. Please find on this page additional support files and additional support information.

90% of our customer support issues stem from not having your computer up to date with all of the Microsoft updates. Please take a moment and go to http://windowsupdate.microsoft.com and follow the instructions to make sure your computer is up to date.

Question:
I cannot download the software from your website.
ANSWER: Make sure you computer is connected to the internet. Open up your browser and enter in a website like http://www.google.com

Question:
I'm having problems installing the software after downloading. I get an error when I click on the software to install it.
ANSWER: Try downloading the software again. You may not have received a complete copy. First clear your browsers cache. For internet explorer users, go to the "Tools" menu the select "Internet Options". You will see a section in the middle called "Temporary internet files". In this section select the "Delete Files" button. When if finished select "Ok" to exit and redownload the software again and follow the install instructions by clicking here.


Additional Support Files:

If you require further assistance with installation issues, please email us at erik@repich.com.
 

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